Returns & Exchanges
At Wear And Go Wigs, we want you to love your new look; if you are not satisfied, you can return your unworn, lace-uncut wig within 30 days of delivery. Please ensure all original packaging and tags are intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and reason for the return.
- 2.Prepare the Package
Carefully place the wig in its original silk bag and box, ensuring the lace is intact and no styling products have been applied.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our specialists confirm the wig is in its original condition, your refund or exchange will be processed within 5-7 business days.